TERMS & CONDITIONS
The following terms and conditions apply to the use of the TAMPLO service accessible from https://www.tamplo.com and Microsoft TEAMS. They outline the conditions of subscription to the application TAMPLO from the company ITYSS, these conditions must be accepted in order use the service. The following terms are available at any time on the website ( https://www.tamplo.com/en/terms-conditions) and can be saved in format pdf. They apply and prevail over any other terms and conditions that may feature on client documents.
ITYSS SAS, editor of TAMPLO, is a company with a capital of €57 603 with its headquarters located in 59 allée Jean Jaurès CS21531, 31015 Toulouse Cedex 6, registered at the RCS of Toulouse with the number 803 444 603.
1. DEFINITIONS
Website: indicates the website https://www.tamplo.com
Editor: Indicates the company ITYSS
Application: Indicates TAMPLO software as a service
Subscriber: Indicates the person who signs up and pays for the subscription
Subscription: indicates signing up and access conditions to TAMPLO service
User: Indicates any person who uses the TAMPLO as part of the subscription
2. DESCRIPTION OF THE TAMPLO SERVICE
https://www.tamplo.com
3. ACCESS TO THE TAMPLO SERVICE
Access to the TAMPLO service is accessible only after completing the online subscription situated on the website under the tab “Terms and conditions”. This includes details of the usage of TAMPLO, its hosting and its maintenance. The subscriber should create an account in the “FREE TRIAL” section. To sign up, the subscriber enters the required information and accepts the terms and conditions. By filling in the subscription form the subscriber ensures, to the editor, that identity and information supplied is correct and up to date and commits to keeping this information up to date. If this is not respected the editor reserves the right to suspend or cancel any subscription and refuse access to the application.
Procedure to create an account:
Click on “FREE TRIAL”
Enter the information about your company
Enter the contact details of the account administrator
Verify the administrator’s email address by using the verification code that was sent by email
Start using TAMPLO
Usernames are strictly personal and confidential.
4. PRICES, DURATION AND PAYMENT
By signing up, the subscriber commits to a trial period of 30 days which is automatically renewable at the tariff featured on the website under the tab “PRICES”.
The first payment for using TAMPLO will be taken at the end of the second month of use (first month is free).
The price to be paid will depend on the number of users that have been entered by one of the administrators of the organisation.
5. TERMS OF USE OF THE TAMPLO SERVICE
Subscriber
The subscriber is commits to not attempting to obtain, by using a third party or otherwise, non-authorised access to the service, and will not use the service for illegal purposes and will not transmit illegal and/or confidential documents without authorisation. The subscriber is responsible for all activities of the people they invite to use the service.
The subscriber can add users, subsequently these users can use the tool under the tab “TEAM”
Users
The users can access the site 24 hours a day, 7 days a week, except in the case of force majeure or events that are out of control of the company ITYSS and in the case of any failure, maintenance or update that is necessary for proper functioning.
The users commit to using the site and application for their personal needs only.
The equipment and resources that permit access to the site or application are the responsibility of the user.
6. TERMINATION OF THE SUBSCRIPTION
Termination of the subscription can be carried out at any time. To do this, the subscriber must tick the box “Unsubscribe from TAMPLO” which is available on the “ORGANISATION” page. The user can continue to use TAMPLO for the remainder of the month.
The user can reactivate the account at any time after deactivation.
The subscription can be terminated at any time by the editor in the case of violation of the terms and conditions or failure to make the subscription payments.
7. SUSPENSION OF SUBSCRIPTION CONTRACT
The contract can be suspended and the operation of the platform momentarily interrupted by the editor for maintenance purposes or for extension of the platform or if the server is unavailable. The suspension periods are incorporated into the operation periods if they do not exceed a duration of 24 hours.
8. INTELLECTUAL PROPERTY
ITYSS owns the intellectual property of the site, its contents and the application. Their use under these terms and conditions does not imply any transfer of rights of the intellectual property to the user for their benefit. Providing the present terms and conditions are respected, ITYSS gives consent to the subscribers and users a right to access the service which is non-transferable and non-exclusive, it does not grant them sub-license rights. Each user commits to not carrying out any procedures aimed to copy the application.
9. ASSISTANCE
The users can communicate with the company ITYSS via email for support in the use of TAMPLO.
The company ITYSS will respond to the user within 24 hours.
10. GUARANTEES - RESPONSIBILITY
When signing up the subscriber commits to giving correct, complete and honest information when subscribing. The application requires a username and password; these must be kept secret. The subscriber is responsible for using the site, the application and all activities that are carried out on the account. ITYSS takes no responsibility for any content that is downloaded and processed by the subscriber and their users. The subscriber commits to using the service sensibly and in conformity with the law and commits to using the service for exclusively personnel use and not commercially. Each user commits to not use any procedures that may perturb the proper operation of the site or the application.
The subscriber is entirely responsible for the users that they authorise access to the service.
ITYSS ensures that reasonable measures are in place to provide a service that is available at all times via the internet and will carry out all useful maintenance operations to protect the integrity of the data. ITYSS is not responsible for interruptions of the service that occur in this context and is not responsible for any unavailability of internet connection of the subscriber, the users or the network.
In the case of a major default which prevents the use of the service, ITYSS commits to carrying out all reasonable measures to remedy the problem as soon as possible. Under no circumstances is ITYSS responsible for any direct or indirect losses nor any third-party appeals caused by a failure in the service. The responsibility of ITYSS is limited to the amount paid for the use of the service for the six months prior to the claim.
11. CONFIDENTIALITY – PERSONNEL DATA
The information and documents of any kind that are accessible during the subscription are strictly confidential. This confidentiality obligation continues after termination of the subscription.
In conformity with the law 78-17 of 6th January 1978 modified by the law 2004, the subscriber and the users of the service have the right to access their personal data, they have the right to rectify or correct this data or delete any data that is incomplete, ambiguous, non-applicable or obsolete. They also have the right to refuse the treatment of their data for any reasons that are deemed legitimate.
TAMPLO complies with the GDPR. In the context of commercial development and customer support, only the following data may be used by ITYSS and / or its partners acting on its behalf:
First name, last name, email and phone number.
Other data entered by TAMPLO users cannot be used by ITYSS and / or transferred to a third party.
ITYSS takes no responsibility for any health-related data that is inputted into TAMPLO. ITYSS is not an authorized heath data host.
All data hosted on TAMPLO is available online for five years. It will be then archived and accessible upon request.
For any further information regarding data management (right of erasure and access, data portability…), please contact our Data Protection Officer by email using the following email: info@tamplo.com.
12. APPLICABLE LAW – DISPUTES
The subscription contract and the present terms and conditions are regulated by French law. All disputes of the interpretation or execution of the terms and conditions aim to be resolved amicably by conventional mediation or any other alternative to resolve the disagreement. The request for an amicable settlement will be sent in the form of a registered letter with a signature on reception. Failing an amicable settlement, within a period of 45 days after the reception of the registered letter, the competent courts of jurisdiction and appeal of Paris will be called upon.
